What can brands learn from post-truth politics?

Feb 26 2018 Published by under brand essense

In Post Truth, Matthew d’Ancona lays out the ways in which modern politics, and life, show the increasing importance of emotional resonance over the inconvenient details of facts and realities.  After recent events around the world, no one should doubt that emotional resonance has the power to beat facts and arguments in the realm of politics, but are there lessons for businesses and brands? Read more »

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Visualising Emotions: Measuring motivations simply, quickly and intuitively

Feb 07 2018 Published by under culture

Measuring human motivations and emotions is difficult. Three reasons for this are that

  • Verbal questions tend to rationalize responses
  • Emotional language terms can be very difficult to translate
  • Different cultures have different values

More broadly, emotions are highly contextual and latest theories of emotion, see them as mental constructions in the same way that perceptions are mental constructions based on external cues. Emotions and perceptions are both processed in the same parts of the brain and help us to interpret and adapt to the environment around us, directing us towards our goals (see Lisa Feldman Barrett’s book for more on this). Read more »

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The Story of Thai Beauty

Jan 10 2018 Published by under Asia

In a recent cross-cultural survey, TapestryWorks talked to more than 1,200 women across four countries and, in this article, we focus on Thai women and their feelings about beauty. Read more »

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Morning Lift or Nighttime Gift: Indonesian Beauty Advertising

Dec 19 2017 Published by under advertising

Earlier this year, TapestryWorks collaborated with ABN Impact in Jakarta, to uncover the emotional journey of women’s beauty routines (read more here). As part of this work and client event, we also looked at women’s reactions to examples of advertising from beauty brands including Garnier, Wardah, L’Oreal and Sari Ayu, covering a range of International and local brands.

As with the diary work, we used StoryWorks Visual Think cards to capture the emotions associated with each advert and also the talent appearing in each execution using ABN Impact’s ‘Jakarta Beauty’ online community members. Read more »

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From Morning Lift To Nighttime Gift: Jakarta beauty routines

Jun 30 2017 Published by under brand essense

Two years ago, TapestryWorks collaborated with ABN Impact Indonesia to explore beauty goals among Indonesian women, and exactly two years’ later we went back to their Jakarta Beauty insight community to learn more.

In our earlier study, we learnt about a range of motivations that are important to Jakarta women and the beauty that they desire, including Confidence, Knowledge, Care, Belonging, Love, Fun and the desire to be (a little) Unique. In our latest study, we decided to look more deeply into these different motivations to understand how they relate to different aspects of women’s daily lives. Read more »

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Is Anger the Emotion of the 21st Century?

May 25 2017 Published by under emotion

“Anger makes dull men witty, but it keeps them poor” – Elizabeth I

Why is there so much anger in the world today? Anger has been cited as playing a part in the often strange and surprising politics of the last year (by myself among others), and only today I switched on the news to see that a Republican candidate for US Congress has “body-slammed” a reporter. What is anger and why is it so prevalent? Read more »

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Understanding Muslim Beauty: The endless growing opportunity

Apr 25 2017 Published by under Asia trends

What is the real opportunity for Muslim beauty? Let’s start with the numbers, which are truly impressive, before sharing  some research on what Muslim women want from beauty and the relationship between beauty and Muslim values. Let’s then look at one beauty brand that I think has been successful in capturing these needs and values, before putting Muslim beauty into a broader context of global beauty trends. Read more »

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5 Ways Brand Stories Connect

Mar 31 2017 Published by under storytelling

We all understand the impact of stories in our lives, and increasingly businesses are taking storytelling more seriously as a skill to develop and nurture (I’ve recently run a Storytelling training program for one such business in China and have another public course running in May). But what is it about story that connects so powerfully with us, and how does the psychology of story mirror the psychology of brand choice? Here are five ways that stories tap into universal human behaviours.

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Putting on the Brakes: The Feeling of Fear

Feb 27 2017 Published by under emotion

If you read the newspapers or switch on the nightly news, you might conclude that there is a lot to be afraid of over the coming year, in keeping with 2016. Fear is primal and one of the most fundamental of human emotions. Charles Darwin believed that the emotion of fear went back to the origins of all species, writing, “we may confidently believe … Fear was expressed from an extremely remote period in almost the same manner as it is now by man”. Read more »

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Which Tribe do you belong to?

Dec 27 2016 Published by under book review

Although Tribe is mostly written about war veterans and the process of coming home from war, it holds some profound lessons for all of us and how we cope with the modern world. The central argument is that recovery is strongly associated with a feeling of belonging to a group, something that war gives soldiers and then takes away from many of them when they return. Read more »

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