Signs of Making Meaning

Dec 13 2011 Published by neilgains under semiotics

Making meaning

We are a peculiar species. For example, many of us continue to risk our long term survival for the pleasure of puffing on a stick of nicotine, while others make it very difficult to walk by wearing uncomfortable high heel footwear. Read more »

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The Ego Has Landed

Nov 21 2011 Published by neilgains under storytelling

Plotting the course of storytelling over the past 200 years

In The Seven Basic Plots, Christopher Booker argues that storytelling has changed dramatically over the last 200 years, and that he focus on the inner state of a hero(ine)’s inner state and eventual transformation has shifted to a focus on more outward (material) transformation, gradually moving the plot away from the primal archetypes towards more ego driven narratives. For example, in the film Limitless (2011) a Faustian bargain at the start of the film evolves into a wish fulfilment fantasy in which the hero suffers no ultimate penalty for his bargain nor does he undergo any serious ‘transformation’ or ‘enlightenment’. Read more »

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Voyage and Return (Plot #4)

Sep 20 2011 Published by neilgains under storytelling

Into another world

My favourite film of last year was Inception (you can read about marketing inception here and the psychology of inception here). For those who haven’t seen it yet (and please do if you haven’t), the plot involves the main character played by Leonardo di Caprio entering someone’s dream world with a team of helpers in order to plant an idea in the dreamer’s mind. As with similar ‘Voyage and return’ plots, Leonardo’s character starts the movie with a shadow (his wife’s suicide) hanging over him, restricting his mental world and opening him to the potential of a voyage into the unknown (with the promise of a return to his home). He finally returns home after  a strange and dangerous voyage of discovery, a changed man. Read more »

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The Quest (Plot #3)

Sep 14 2011 Published by neilgains under storytelling

The quest for the original plot

Writers such as Joseph Campbell and Robert McKee have identified the Quest (or variants of it) as the single original plot. The Epic of Gilgamesh and The Odyssey (and the Aeneid) all follow the outline of the Quest plot and are two of the oldest and greatest stories we know. Although only one of the seven plots outlined by Christopher Booker, it is an important one which appears frequently, sometimes combined with other plot structures, and often as a framing device for multiple individual stories which follow other structures. Read more »

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Connecting with Customers

Jun 20 2011 Published by neilgains under business

“Tell me and I’ll forget; show me and I may remember; involve me and I’ll understand.”  - Chinese proverb

Connecting the dots

The tremendous advances in brain science (along with changes in the media landscape) mean we need to rethink how we engage customers, taking on board some of the lessons of neuroscience and behavioural economics, and sometimes going back to ancient wisdoms which preceded the rise of rational approaches to consumer behaviour, especially in the West.  The truth is that most of our decision making is unconscious, emotional and highly context dependent (especially social context). Read more »

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Making Research More VOCAL (Consumer Understanding #14)

Apr 04 2011 Published by neilgains under consumer psychology

Learning the research alphabet

There are clear lessons for market research (and marketing which I will explore in separate posts) from the importance of affect, behaviour and context in understanding ourselves and our customers.  I am writing this listening to Bill Evans and Tony Bennett, so it seems appropriate to argue that research needs to become more VOCAL. Read more »

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The ABC and D of Human Behaviour (Consumer Understanding #13)

Mar 22 2011 Published by neilgains under consumer psychology

Over the past two weeks we have learnt 12 key insights into what makes us who we are, based on the latest understanding from neuroscience, behavioural economics, psychology, biology and the social sciences.  They can be summarised in three (or perhaps four) key themes, but first let’s review the 12 lessons of human behaviour. Read more »

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Connecting the Dots (Consumer Understanding #10)

Mar 19 2011 Published by neilgains under consumer psychology

As we have seen previously, the basis of new memories are new physical connections in the brain.  The more elaborate the connections, the more meaning they have, and the more specific the context, the stronger and more long lasting is the memory. Read more »

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Mental Shortcuts – Good and Bad (Consumer Understanding #5)

Mar 14 2011 Published by neilgains under consumer psychology

Home Economicus or Homo Sapiens?

We have seen that the majority of human behaviour is controlled outside consciousness.  This is in contrast to the classical models of economics which assume a model of man as Homo Economicus who is entirely rational, always knows what (s)he wants and is capable of calculating the precise consequences of any action.  We all know that this is nonsense, and recent economic events have once again highlighted the inadequacy of such models both for economics and further afield. Read more »

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Instinct and the Unconscious (Consumer Understanding #4)

Mar 13 2011 Published by neilgains under consumer psychology

On autopilot

Imagine a busy housewife, with impatient kids in tow, walking through the supermarket to find fishcakes and chips (or perhaps noodles and vegetables) for the evening meal.  Her mind is focused on the task in hand and finding the right items, along with trying to listen to descriptions of the school day just gone.  All of us do many things (arguably most things) in our day via an internal autopilot. Whether it’s brushing our teeth, driving to work, or buying our evening meal, much of our behaviour is learnt and unconscious. Read more »

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