A journey of nine emotions

Nov 17 2016

In Emotional Rollercoaster, Claudia Hammond goes on a journey through the science of emotions, exploring nine different emotions on the way. Although harder going and less enjoyable than another book I have recently read and reviewed, this is still full of insights into the science behind emotions as well as anecdotes that illuminate how each emotion fits into our understanding of human behaviour. Let’s take a quick tour of each of the nine. Read more »

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Trumping Certainty and Reason: What can market research learn from the US election?

Nov 11 2016

The final result is in and already the vultures are circling over the record of the pollsters in the US election. Is this another nail in the coffin of opinion polls, another Brexit moment or something more profound? I believe there are three important lessons for market researchers and one more profound lesson for everyone.

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A Gap in the Toblerone Brand (The Importance of Brand esSense #5)

Nov 10 2016

Why, oh why, oh why? Why would any brand manager take the most unique, distinctive and well known asset of a brand and change it?

Well Mondelez know better and have widened the spaces between the well known chunks of a Toblerone chocolate bar in order to save money (perhaps inspired by Brexit and rising ingredient costs). You can see the original and “gappy” versions of the product above.

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More on Emotions and the Long-Term

Nov 08 2016

Dr Disruption recently wrote about a recent IPA report on short-term thinking in advertising, in the context of business culture that is increasingly short-term thinking and digitally distracted. Peter Field was the author of the report, and he has recently teamed up again with Les Binet to present more insights into advertising effectiveness following on from their important report The Long and the Short of It (which I wrote about here). They presented their most recent analysis at The IPA Effectiveness Week Genesis Conference, with more insights into how advertising can best work for brands. Read more »

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How many emotions can you think of?

Sep 25 2016

In some ways The Book of Human Emotions is a remarkable book, managing to cover 154 different emotions into a very readable and entertaining 270 pages. Through short, witty and illuminating essays on each emotion, the author reveals some of the many stories behind each emotion, and although light on science this is a book that is rich in insights into the human condition. Read more »

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Beauty – Science or Art?

Sep 22 2016

“When I was a little girl no one ever told me I was pretty. All little girls should be told they are pretty, even if they are not.”

Marilyn Monroe

“Natural beauty takes at least two hours in front of a mirror.”

Pamela Anderson

Asked why people desire physical beauty, Aristotle said, “No one that is not blind could ask that question”. Is there more to what we find beautiful than just our individual preferences and prejudices? In Survival of the Prettiest, Nancy Etcoff reviews the evidence that beauty is more science than art. In particular, she discusses the role of evolution and natural selection versus culture in shaping what makes someone beautiful.

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The Soundtrack of our Lives: How pop songs reflect and shape culture

Aug 31 2016

Music and song have an amazing power over us and is one of the most powerful tools in brand building (read more here, here and here). Music and song are also barometers of cultural change, and this is what Stuart Maconie explores in his book The People’s Songs, a very readable cultural history of modern Britain. He traces cultural change through 50 of the country’s most popular songs, starting with We’ll Meet Again from 1939 and finishing with Bonkers from 2009 (a span of 60 years). Read more »

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What Market Research can Learn from Brexit

Jul 08 2016

The result of the recent referendum in the UK on membership of the European Union (EU) was a big shock for most people, including opinion poll companies. Unfortunately, they had been providing remarkably similar forecasts for the last several months as the poll became closer, sometimes up and sometimes down but almost all with the same prediction. Those that tried even failed to get it right on polling day itself. In this regard, they repeated their poor performance of the UK general election just over one year ago. Read more »

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Picturing Emotions in Research

Jun 07 2016

TapestryWorks has been using Visual Think Cards® for several years now to capture human goals and the emotions and contexts that are associated with them. For most branding applications, these work very well to elicit the balance of positive and negative sentiment associated with a category, brand or experience.

However, sometimes we need to dig deeper into emotions, especially when the topic is more serious and with darker feelings. On these occasions, we have often used a model of human emotions based on evolutionary biology and psychology (read more here and here about Robert Plutchik’s wheel of emotions).

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The Culture of Childhood: Understanding children’s goals

May 30 2016

It’s an old Hollywood myth to “never work with animals of children”, and while TapestryWorks have avoided the former so far, we have often been involved in research with children. Of course, children are usually a little less articulate than adults, but are also usually very clear on what they like and don’t like.

Therefore, a good approach to research with children is to provide stimuli for them to react to. Over the past year, we have been developing a set of stimuli specifically for children, based around our StoryWorks motivational model. Read more »

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